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UK Delivery Procedure
Orders are usually dispatched the same day and all parcels are sent via Royal Mail. If for any reason there is a delay with an item you've ordered then you will be notified by telephone or email.
Any order placed over £150 will be sent via our next day tracked service.
We may have to contact you re cost of delivery, if more than 3 sale items are ordered.
UK Economy Free
UK Mainland destinations. This is not a guaranteed next day service with parcels usually arriving within 3 - 6 working days. Please note, if you use this service an item is not classed as lost until 10 working days after posting, items will only be re-sent or refunded after this date.
UK Standard £1.50
UK Mainland destinations. This is not a guaranteed next day service with parcels usually arriving within 2 - 3 working days. Please note if you use this service an item is not classed as lost until 10 working days after posting, items will only be re-sent or refunded after this date.
UK Next Day (Mon - Fri) £5.95
Available for UK Mainland orders, for all orders received by 3pm. If you order after 3pm your item will be sent guaranteed next day in the following day's post. This is guaranteed for next working day only, ie. all items ordered Monday to Thursday guaranteed next day, orders placed on a Friday will be guaranteed for Monday delivery. Please do note that orders can only be delivered guaranteed next day from Monday to Thursday and on orders recieved before 3pm, orders placed for guaranteed delivery on a Saturday and Sunday will be delivered before 1pm on tuesday.
UK Saturday £7.95
Available for UK Mainland orders, for all orders received before 3pm on a Friday.
We are open over the festive period to send parcels as normal. We are only closed on Christmas Day and Boxing Day so no orders will be processed on these days. The last day for the Guaranteed Next Day service is Thursday 22nd Dec, just in time for Christmas Day. But hopefully this won't be needed?
For any items which go out of stock before being removed from the website, customers will be notified by telephone or email to discuss replacement products or a later delivery date.
PLEASE NOTE: Items sent with free P&P on promotions will be charged P&P if returned for a refund.
We are happy to ship any of our items internationally. If you are placing an order for delivery outside of the UK please select your country for delivery and your international untracked postage costs will be applied. If however your order exceeds 1KG in weight we may have to contact you for excess postage before we ship your goods. This is an untracked Royal Mail service and we cannot be held responsible for losses and will not re- send goods that are deemed lost.
European Standard £4.95
We offer a standard untracked service via Royal Mail and we cannot be held responsible for any losses to Albania, Andorra, Armenia Austria, Azerbaijan, Belgium, Bulgaria, Bosnia and Herzegovina, Cyprus, Czech Republic, Germany, Denmark, Spain, Finland, France, Faroe Island, Georgia, Gibraltar, Greece, Greenland, Croatia, Hungary, Ireland, Iceland, Italy, Kazakhstan, Kyrgyzstan, Liechtenstein, Luxembourg, Latvia, Monaco, Moldova, Macedonia, Malta, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Tajikistan, Turkmenistan, Turkey, Ukraine, Uzbekistan Vatican City State only.
This service usually takes 7/20 working days.
European Tracked £14.95
We offer an alternative tracked service to Austria, Belgium, Denmark, Germany, Finland, France, Hungary, Ireland, Luxembourg, Netherlands, Poland, Slovakia, Sweden, Switzerland only.
The tracked service via Royal Mail takes typically 5/10 working days and items are signed for when received.
International Standard £7.95
We offer a standard untracked service via Royal Mail to the rest of the world and we cannot be held responsible for any losses. This service usually takes 7/20 working days.
International Tracked £14.95
We offer an alternative tracked service to the rest of the world.
The tracked service via Royal Mail takes typically 7/20 working days and items are signed for when received.
Please be aware that some countries charge customs tax on your items and we will not be liable for this.