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About Us
Swimbabes are dedicated to the total satisfaction of your shopping experience. If you have any suggestions or comments please email us at shop@swimbabes.co.uk.

Our Contact details:
Swimbabes
19 Huddersfield Road
Holmfirth
West Yorkshire
HD9 2JR
United Kingdom

Phone: 01484 689100
Email: shop@swimbabes.co.uk

Making a Purchase

Internet
You can use PayPal (the online secure payment system) or telephone us with your payment details, whichever suits you. Please note, you do not need to set up a PayPal account to use PayPal - just bypass the set up account step and enter your payment details.

Pay pal eCheque can take between 7- 9 days to clear, and we will not dispatch goods until funds have cleared. If you have paid via eCheque and need your items sooner than 7-9 days, please contact us.

We accept credit card payment. If you are shopping from North America or anywhere other than the UK, once you have placed your order your credit card company will convert the transaction to US Dollars or your home currency.

When confirmation of the order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send an email either with correspondence or stating that your order is being prepared and shipped. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

If you experience any problems processing your online order please call or email our office, we will resolve your query within 24 hours

Credit Card Security
Credit card payments are totally secure through the PayPal system. All of our products come with a 30 day no quibble guarantee.

Phone
Please dial 01484 689100 with your credit or debit card ready to speak to one of our helpful advisers.

Swimbabes Lessons
If you are a member of Swimbabes and your child attends classes you can simply place your order online using code SWIM15 which will entitle you to 15% off a single order. Swimbabes instructors no longer deliver items to the pool.

Shop
If you are in the area you can pop into one of our shops either at 19 Huddersfield Road, Holmfirth or Inkerman Pool, 190 Barnsley Road, Denby Dale.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order or take an alternative if you would rather not wait.

Tax Charges
For all orders made from the UK, VAT is included.

Credit Card Security
Credit card payments are totally secure through the PayPal system and GlobalIris.

Guarantee
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm.

See separate returns page for full details.

Changes to Terms and Conditions
Swimbabes may change these terms and conditions from time to time, and will notify you of changes by email.